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The Power of Checklists

After previously discussing technology and its impact on work culture, in this episode, I emphasize the power of checklists.   While checklists may seem like a monotonous topic, they are vital to ensure quality assurance when compliance processes are involved. Even when the necessity is in doubt, checklists can safeguard procedures against unforeseen challenges, boost…

Smart Work in a Smart World

After previously detailing our last foundational key to corporate success, on this episode, I discuss technology and its impact on work culture. Regardless of what key (safety, courtesy, show, efficiency) we sustain, the common denominator is our intent to improve the quality of business. In a technologically dominated day and age, this has significant ramifications. For…

Setting Courtesy Expectations

After previously discussing the first key of safety, in this episode, I rejoin the podcast to discuss our second key, courtesy. While safety comes first, having guidelines and setting behavioral expectations for courtesy is important. Like safety, courtesy should never be compromised despite the fact courtesy can have different meanings to different people. Accordingly, how…